Claim Repair

As part of MotorWeb's initiative to bring its customers in-life information on vehicles we can now supply you with an understanding of a vehicle's claim repair history.

MotorWeb has formed a partnership with a data supplier that can provide information on the insurance claim repair history for a vehicle. It should be noted that this data set does not cover all claim repairs, however the coverage is sizeable.

Claim repair data is information from a vehicle assessor who has been engaged by an insurer to evaluate the cost of repair for any damage on a vehicle. It does not mean that the claim was approved, nor is there any information on the insured person. This information purely relates to the vehicle and the damage.

We believe the benefit this information brings you is a better understanding of the condition and history of the vehicle at the time you are engaging with it.

• Understand if the vehicle has had a prior claim (or many)

• Understand the extent of the damage

• Understand when the claim was made

Having this insight allows you to better understand any risk associated with the vehicle, better evaluate the vehicle’s value, better understand the repair quality of any damage when being assessed and provide better alignment with your customers, staff and suppliers.

MotorWeb's data delivery strategy allows us to provide options for you to access the Claim Repair History in the way that's easiest for you.

• via a stand alone API

• as a data pack to our existing reports

Claim Repair as Data Pack on AutoReport Plus

MotorWeb's AutoReport Plus portal report has been updated to allow you to include claim repair information (at additional cost) to the report.

Claim Repair API

Claim Repair History Flag

The base Claim Repair API will provide you with basic information such as:

• NEVDIS year, make and model information

• Flag indicating if claim repair information can be found

This base API allows you to identify if there is claim repair history information available in a cost effective manner and, if required based on your use case, request the full report. This provides you with ultimate flexibility to manage your costs based on your business processes.

It should be noted that the absence of a positive claim repair flag does not mean that there has never been a claim made. Rather it means that we do not have information to suggest that there has been one as the data set we have access to does not cover all claim repairs, however coverage is sizeable.

A view of the API payload is as foillows:

{
    "vehicle": {
        "plate": "xxx174",
        "state": "VIC",
        "vin": "WAUZZZ8T6GA02xxxx",
        "repairAvailable": true
    }
}

Additional NEVDIS information (year, make, model) is available by specifying the nevdis_data datapack. This will incur an additional cost.

{
    "vehicle": {
        "plate": "xxx174",
        "state": "VIC",
        "vin": "WAUZZZ8T6GA02xxxx",
        "year": 2015,
        "make": "AUDI",
        "model": "A5",
        "repairAvailable": true
    }
}

Claim Repair History Report

The Claim Repair report shows information that was provided by the assessor at the time of repair assessment and includes aspects such as:

• Month/Year of assessment

• Month/Year of accident

• Cost to repair low to high values

• Damage groups

• Damage locations (X,Y,Z)

As this is a historical report, if more than one repair claim has been made (e.g. in 2018 and 2022), all claim repair assessments will be provided.

Please note that:

• If you will always require the full report details if they are available, there is no need to make an initial Claim Repair Flag call. This is encompassed within the full report.

• If no Claim Repair information can be found for the vehicle, you will not be charged for the full report, rather you will be charged for the Claim Report Flag.

• The quality of the information provided is based on the assessor inputting the data, subsequently there may be some gaps in the above data.

A view of the API payload is as follows:

{
    "vehicle": {
        "plate": "xxx767",
        "state": "VIC",
        "vin": "JTMZD33V80523xxxx",
        "repairAvailable": true,
        "claimList": [
            {
                "accidentDate": "2024-07",
                "assessment": {
                    "damageGroupsList": [
                        {
                            "group": "004: Exterior body parts"
                        },
                        {
                            "group": "003: Suspension system"
                        },
                        {
                            "group": "014: Steering system"
                        },
                        {
                            "group": "005: Structural elements of the body"
                        }
                    ],
                    "damagePositionList": [
                        {
                            "position": "13: Middle, Right side, Top"
                        },
                        {
                            "position": "14: Middle, Right side, Middle"
                        },
                        {
                            "position": "08: Front, Middle, Middle"
                        },
                        {
                            "position": "02: Front, Left side, Middle"
                        },
                        {
                            "position": "26: Rear, Middle, Middle"
                        },
                        {
                            "position": "11: Middle, Left side, Middle"
                        },
                        {
                            "position": "05: Front, Right side, Middle"
                        },
                        {
                            "position": "03: Front, Left side, Bottom"
                        },
                        {
                            "position": "23: Rear, Right side, Middle"
                        }
                    ],
                    "damageValueLow": 12500,
                    "damageValueHigh": 13000
                }
            }
        ]
    }
}

Note that additional NEVDIS information (year, make, model) is available by specifying the nevdis_data datapack. This will incur an additional cost.

API Details

These APIs have been implemented on our new infrastructure and return a JSON payload.

Access to the APIs utilises token based authentication based on a client ID and client secret.

• Claim Repair Flag search via VIN or Plate & State

  • New API: version 1

  • Provides a flag indicating if historical claim repair information can be found.

  • https://api.motorweb.app/claims-repairs-data/v1/claims-repairs

    • vin is provided as a parameter

    • plate and state are provided as parameters

    • reportType=flag is provided

    • optional dataPack=nevdis_data available if additional NEVDIS data is required

• Claim Repair Report search via VIN or Plate & State

  • New API: version 1

  • Provides a flag indicating if claim repair data can be found and if so, provides the full report.

  • https://api.motorweb.app/claims-repairs-data/v1/claims-repairs

    • vin is provided as a parameter

    • plate and state are provided as parameters

    • reportType=full is provided

    • optional dataPack=nevdis_data available if additional NEVDIS data is required

Please refer to the MotorWeb Robot specification page for more information:

https://motorweb.gitbook.io/motorweb-australia/developer-docs/open-api-specifications/claim-repair-history-data