MFA Login

This FAQ will guide you through the process of logging in with email Multi-Factor Authentication (MFA). MFA adds an extra layer of security to your account by requiring a second verification step after you enter your password.

How to Log In with Email MFA

1. Enter your username and password.

   
2. You will be taken to the MFA page.

   
3. Check your email for a verification code.

   
4. Enter the verification code.

   

Common Issues

• I didn't receive a verification code:

  • Check your spam or junk folder.

  • Make sure you entered the correct email address associated with your account.

  • If you still haven't received a code, click "Re-send Code" link.

• My verification code is not working:

  • Make sure you entered the code correctly.

  • Verification codes are time-sensitive. If your code has expired, request a new one.

Tips

• Keep your email address up to date: Make sure the email address associated with your account is current and accessible.

• Use a strong password: Choose a password that is unique and difficult to guess.

• Consider using a password manager: A password manager can help you create and manage strong passwords.

Additional Support

If you are still having trouble logging in, please contact our customer support team via [e-mail].