Log into MotorWeb and select the Profile icon in the top right hand corner of your screen and select User Management:
Select - Group Action then Manage Price Plan from the drop down menu:
If you update your plan by the 25th of the current month, you can change your plan to a higher tier immediately. Changing to a lower tier plan will always apply from the 1st of the following month.
Still having issues? Please contact support@motorweb.co.nz and include your account name and issue (include screenshots if appropriate to help diagnose your problem quicker).