# MR13B Reversal

**MR13b Reversal**

If you need to reverse or correct an MR13B transaction you have already completed then [email MotorWeb agent support ](mailto:support@motorweb.co.nz?subject=%20MR13B%20%20correction%20for%20MWU360%20,%20agent%20code%20TML1)explaining what has happened and the reasoning for the reversal using the below format. You will need to quote your agent short code (**TML1**) and the vehicle's registration plate. Please do not re-key the transaction.

| Transaction date | Company Name | Agent Code | Plate/VIN | Reasoning | Did the vehicle leave the premises? |
| ---------------- | ------------ | ---------- | --------- | --------- | ----------------------------------- |
|                  |              | TML123     |           |           | Yes / No                            |



Still having issues? Please contact support@motorweb.co.nz and include your account name and issue (include screenshots if appropriate to help diagnose your problem quicker).
